Recent News and Announcements

Announcements
System Updates
01-November-2003

netINS is offering free Hosting for One Month

Starting November 1, netINS will offer FREE One Month Hosting service and One Year Domain Registration to new web hosting customers.

 

03-October-2003

Welcome to the brand new netINS website!

This new site includes improved navigation and easier access to the netINS information you need! We have designed this new site with our number one priority in mind, our customers. We feel this new site will be a major improvement over what we have had, and hope that you will be impressed as well.

Take a look around and get a feel for the way things have changed! We look forward to hearing from you! Contact us anytime!

Thank you!

04-September-2003

During the normal maintenance operations window on Thursday, September 11th, 2003, netINS will be performing the following activity:

Network Maintenance, Equipment upgrades

This announcement is part of our continuing work to improve network availability and quality of service. This maintenance will cause temporary interruptions of network service, as well as sub-optimal network performance.

The maintenance will cause temporary interruptions in service, including the following:

o E-mail
o Web
o News
o Dialup/DSL access
o Shell/Telnet
o Dedicated Access

All E-mail sent to you will be delivered normally, however you may not be able to access it. You may retrieve your E-mail at the end of the maintenance window.

The maintenance is part of the ongoing upgrade plans to the netINS network.

Unless otherwise indicated, the operations window is scheduled from 2:00 AM, to 5:00 AM.

Thank you,
netINS, Inc.

11-August-2003

New Microsoft Windows Security Problem

Many netINS customers have already been affected by this new security threat. Anyone running Windows NT4, Windows 2000, Windows XP, and Windows Server 2003 is vulnerable. This virus/worm/exploit can allow a malicious user to gain control of your system and launch attacks against other systems. It may also cause your system to appear to reboot itself randomly. When your computer reboots, and you see the following screen, your computer has been compromised by the virus.

Please visit http://www.microsoft.com/technet/treeview/?url=/technet/security/bulletin/MS03-026.asp for information on how to update your computer to protect yourself from this virus.

Windows NT 4.0 Server Patch
http://microsoft.com/downloads/details.aspx?FamilyId=2CC66F4E-217E-4FA7-BDBF-DF77A0B9303F&displaylang=en

Windows NT 4.0 Terminal Server Edition Patch
http://microsoft.com/downloads/details.aspx?FamilyId=6C0F0160-64FA-424C-A3C1-C9FAD2DC65CA&displaylang=en

Windows 2000 Patch
http://microsoft.com/downloads/details.aspx?FamilyId=C8B8A846-F541-4C15-8C9F-220354449117&displaylang=en

Windows XP Patch
http://microsoft.com/downloads/details.aspx?FamilyId=2354406C-C5B6-44AC-9532-3DE40F69C074&displaylang=en

Windows Server 2003 Patch
http://microsoft.com/downloads/details.aspx?FamilyId=F8E0FF3A-9F4C-4061-9009-3A212458E92E&displaylang=en

For additional information please contact your computer manufacturer or Microsoft.

10-June-2003

The functions that programs like Callwave can provide are very similar to what netINS can offer you for free! If your computer has a modem that uses the v.92 protocol with Modem On Hold† as a supported feature you can take advantage of these features today.

There is one major difference between Modem On Hold† and Callwave. The difference is that Callwave can record a voicemail for you that you can listen to once you connect to the Internet. Both technologies allow you to determine if you have an incoming call and discover the identity of the caller if you have purchased Caller ID service from your telephone company.

Check out our new eSupport site to compare the two and choose the tool that's right for you!

27-May-2003

During the normal maintenance operations window on Tuesday, May 27th, 2003, netINS will be performing the following activity:

Network Maintenance, Network regrooming

This announcement is part of our continuing work to improve network availability and quality of service. This maintenance will cause temporary interruptions of network service, as well as sub-optimal network performance.

The maintenance will cause temporary interruptions in service, including the following:

o E-mail
o Web
o News
o Dialup/DSL access
o Shell/Telnet
o Dedicated Access

All E-mail sent to you will be delivered normally, however you may not be able to access it. You may retrieve your E-mail at the end of the maintenance window.

The maintenance is part of the ongoing upgrade plans to the netINS network.

Unless otherwise indicated, the operations window is scheduled from 2:00 AM, to 4:00 AM.

Thank you,
netINS, Inc.

30-April-2003

netINS is pleased to introduce you to our new home page!

Looksmart, our former content provider has eliminated the portion of their business that provided our former home page with Internet content. As a result of this we have redesigned our homepage with replacements for the most popular features that Looksmart offered.

You'll notice at the top of the page there are links to numerous News gathering websites. Also on the new page is a login area for netINS Web-Based email and our new Web Search partner is Google! Google has quickly become the most popular search engine on the Internet with good reason; searches performed on Google generally provide the best matches. Weather information is provided also, you can enter your zip code and you will be directed to The Weather Channel's content regarding your town!

Our hope is that you enjoy the new simple layout of http://netINS.net and look forward to continually improving it!

22-April-2003

During the normal maintenance operations window on Tuesday, April 22, 2003, netINS will be performing the following activity:

Network Maintenance, Network regrooming

This announcement is part of our continuing work to improve network availability and quality of service. This maintenance will cause temporary interruptions of network service, as well as sub-optimal network performance.

The maintenance will cause temporary interruptions in service, including the following:

o E-mail
o Web
o News
o Dialup/DSL access
o Shell/Telnet
o Dedicated Access

All E-mail sent to you will be delivered normally, however you may not be able to access it. You may retrieve your E-mail at the end of the maintenance window.

The maintenance is part of the ongoing upgrade plans to the netINS network.

Unless otherwise indicated, the operations window is scheduled from 2:00 AM, to 4:00 AM.

17-March-2003
 

netINS is the first in Iowa to implement the v.92 Modem Protocol!

Check out the netINS eSupport v.92 information to learn how this new modem technology can improve your Internet experience!

05-February-2003

Block Pop-Up Ads on your Computer with help from netINS!

Fed up with pop-ups? The netINS eSupport website has some tools available to rid your computer of virtually all pop-up ads! The solutions include links to software you can download for pop-up blocking and web browsers that have pop-up blocking built in! Check it out!
29-January-2003

NetINS DSL Firewall service is now available for your netINS/Qwest DSL Service!

Block intruders from the Internet trying to access your computer! Check out the new netINS DSL Firewall web site to discover if you qualify for this service! If your city isn't included today... keep checking! We plan on rolling this product out to other netINS communities this year!

Technically speaking- ten different commonly used Internet ports are blocked from the outside world, incoming and outgoing netbios requests are blocked, as well as an IP spoof check for both incoming and outgoing traffic.

NetINS DSL Firewall is not available for standard dialup Internet service.
24-January-2003

NEW netINS eSupport!

NEW netINS eSupport website provides personalized support tools! - You now have more ways than ever before to contact Tech Support, including "Live Chat".

netINS is committed to providing you with best of class service. Our new eSupport provides unprecedented self-help options so you can easily find solutions to your non-connectivity problems.

Because the website contains personalized information, eSupport will require you to login before accessing some of the new features. Login with your netINS e-mail address and your password or shared secret.

Of course Tech Support is still here 24 hours a day, 365 days a year, answering the phone. The new eSupport site is not a substitute for the great service we have always provided, but rather it is an enhancement that we believe you will find useful.

Visit Support.netINS.net and check it out!

netINS tech-support strives to be the best at what we do. Your satisfaction is the only measure of our success. Please let us know what you think by e-mailing us at support@netins.net.

02-January-2003

Instant Messaging

Increasing popularity of Internet chat services encouraged us to provide you with some help in getting started "chatting"! netINS Internet service has always been compatible with the major "chat" methods on the Internet like ICQ, IRC, AOL Instant Messenger, MSN Messenger, and Yahoo! Messenger.

This new web site, http://support.netINS.net/IM/, has a wealth of information on how to get started using some of the best products available for FREE on the Internet. For Windows there is support for a program called Trillian, an "all-in-one" program that can be used with all of the most popular Internet Chat services. For Apple users of Mac OS X we are providing Internet support for Fire, another "all-in-one" program. Users of older versions of the Mac OS are provided with instructions for using ICQ which has been very popular amongst Macintosh users.

Get your buddies together, pick a service and get chatting!!

02-December-2002

Internet Training Dates

netINS has introductory Internet training classes available at our location in downtown Des Moines. Classes are from 9:30-3:00 and include hands-on training in E-mail, WWW, and Searching. Reservations are required. Basic computer skill are a prerequisite. Call 800-469-4000 to reserve a spot. Dates available: 01/16, 02/13, and 03/13.

31-October-2002

WHAT: Server and Network Maintenance
WHEN: 1:00AM-6:00AM Thursday, October 31, 2002

During the normal maintenance window on Thursday, October 31, 2002 we will be performing maintenance on the power supply to server and networking equipment. At various times during this maintenance, customers will experience interruptions of all internet services. Some services may be unavailable during the entire period of the maintenance.

05-September-2002

NEW WEB HOSTING OPTIONS!!

Check out our brand new Web Hosting and Email Hosting products! New offerings including the ability to use Front Page Extensions, Active Server Pages, Database Support, website wizards and much more are now available! Visit Our Brand New hosting site for more information!

04-September-2002

Internet Training Dates

netINS has introductory Internet training classes available at our location in downtown Des Moines. Classes are from 9:30-3:00 and include hands-on training in E-mail, WWW, and Searching. Reservations are required. Basic computer skill are a prerequisite. Call 800-469-4000 to reserve a spot. Dates available: 10/15, 11/14, and 12/17.

16-August-2002

Don't forget about 800 Access!

netINS 800 (Travel) Access is an easy way to stay connected when you are away from your home base. With reasonable prices and our traditional high quality service, choosing netINS for your "On The Road" provider is the smart choice! Visit our 800 (Travel) Internet for more details!

06-August-2002

During the normal maintenance operations window on Tuesday, August 13, 2002, netINS will be performing the following activity:

Network Maintenance, Network regrooming

This announcement is part of our continuing work to improve network availability and quality of service. This maintenance will cause temporary interruptions of network service, as well as sub-optimal network performance.

The maintenance will cause temporary interruptions in service, including the following:

  • E-mail
  • Web
  • News
  • Dialup/DSL access
  • Shell/Telnet
  • Dedicated Access

All E-mail sent to you will be delivered normally, however you may not be able to access it. You may retrieve your E-mail at the end of the maintenance window.

The maintenance is part of the ongoing upgrade plans to the netINS network.

Unless otherwise indicated, the operations window is scheduled from 2:00 AM, to 4:00 AM.

03-July-2002

The netINS Email Servers will be down for maintenance on Thursday, July 11 2002, from 1:00 AM to 7:00 AM. We are migrating to a storage system with a much larger capacity. During this time, you will not be able to send or receive any email. Webmail will also be unavailable.

No other services will be affected by this maintenance.

Thanks for your patience during these maintenance activities.

20-June-2002

Cut down on Unwanted "SPAM" Email!

The new email server installed last winter has the capabilities to cut down on "spam" by setting up filters. "Spam" is a common nickname for unsolicited bulk email. The filters are available through the webmail client but are rather complicated. We have written 4 (ready-made) filters with step by step instructions and diagrams. Use the instructions to build these filters and do away with a good portion of the "spam" you get everyday. Feel free to build more "custom" filters in the Webmail interface as you feel more comfortable with the process!

Visit netINS Support to learn more!

09-May-2002

netINS has introductory Internet training classes available at our location in downtown Des Moines. Classes are from 9:30-3:00 and include hands-on training in E-mail, WWW, and Searching. Reservations are required. Basic computer skill are a prerequisite. Call 800-469-4000 to reserve a spot. Dates available: 07/18, 08/15, and 09/10.

18-April-2002

WHAT: Maintenance to netINS Network infrastructure

WHEN: 2:00AM-6:00AM Wednesday April 24, 2002

During the normal maintenance window on Wednesday April 24, 2002 netINS will perform upgrades to our network infrastructure. During this maintenance, customers may experience interruptions with the following services.

  • E-mail
  • Web
  • News
  • Internet Access
  • Shell/Telnet
  • Dedicated Access

17-April-2002

The netINS Email Servers will be down for maintenance on Tuesday, April 23, 2002, from 1:00 a.m. to 7:00 a.m. We will be upgrading to a newer version of the Email Server software.

There will be interruptions in your ability to access email service during this period. We anticipate being finished well before 7:00 AM, but are reserving the entire maintenance window.

No other services will be affected by this maintenance.

Thanks for your patience during these maintenance activities.

02-April-2002

netINS is pleased to announce our new Webmail interface! This new product allows you to create folders (you will need to use IMAP rather than POP3 on your regular email client to view) and use rules regarding actions you would like to take for specific message types. The new Webmail client also features a vacation auto-responder, mail re-direct control, and an Address book that is stored on the server... plus much more!

You can try it out for yourself at Webmail.netINS.net. More information on using the IMAP mail protocol can be found here.

22-March-2002

During the normal maintenance operations window on Thursday, March 28, 2002, netINS will be performing the following activity:

Network Maintenance, Network regrooming

This announcement is part of our continuing work to improve network availability and quality of service. This maintenance will cause temporary interruptions of network service, as well as sub-optimal network performance.

The maintenance will cause temporary interruptions in service, including the following:

  • E-mail
  • Web
  • News
  • Dialup/DSL access
  • Shell/Telnet
  • Dedicated Access

All E-mail sent to you will be delivered normally, however you may not be able to access it. You may retrieve your E-mail at the end of the maintenance window.

The maintenance is part of the ongoing upgrade plans to the netINS network.

Unless otherwise indicated, the operations window is scheduled from 2:00 AM, to 4:00 AM.

Thank you

05-March-2002

netINS has introductory Internet training classes available at our location in downtown Des Moines. Classes are from 9:30-3:00 and include hands-on training in E-mail, WWW, and Searching. Reservations are required. Basic computer skills are a prerequisite. Call 800-546-6587 to reserve a spot. Dates available: 04/23, 05/16, and 06/18.

24-January-2002

netINS mailservers will be undergoing maintenance on Tuesday, January 29th from 4:00 a.m. to 6:00 a.m. You will not be able to send or receive email for a portion of that time.

Thanks for your patience during these maintenance activities.

10-January-2002

netINS mailservers will be undergoing maintenance on Tuesday, January 15 and again Friday, January 18 from 4:00 a.m. to 6:00 a.m. You will not be able to send or receive email for a portion of that time.

Thanks for your patience during these maintenance activities.

07-January-2002

During the normal maintenance window on Tuesday January 15, 2002 NetINS will perform upgrades to our network infrastructure. During this maintenance, customers may experience interruptions with the following services.

o E-mail
o Web
o News
o Internet Access
o Shell/Telnet
o Dedicated Access

If you need assistance or have questions please contact our Technical Support group:

netINS Technical Support:
1-800-205-1110
support@netins.net

Thank you

04-January-2002

netINS has introductory Internet training classes available at our location in downtown Des Moines. Classes are from 9:30-3:00 and include hands-on training in E-mail, WWW, and Searching. Reservations are required. Basic computer skills are a prerequisite. Call 800-546-6587 to reserve a spot. Dates available: 2/05, 2/21, 3/07, and 3/19.

27-December-2001

With the implementation of our new mail servers, netINS is now scanning all emails for virus content. Messages (inbound, or outbound) that contain a virus are cleaned (virus is removed) and then bounced back to the originator. If the "cleansing" step cannot be completed, then the message is bounced with a note that it contained a virus. The attachment with the virus is removed from the bounce message. Virus definitions are provided by McAfee Virus-Scan software. This is one of the first steps in many new features that we will be implementing in the coming months as a result of having moved to the new mail server.

07-December-2001

The new mail servers are now up and functional. The changes listed http://netINS.net/convert/ are nescessary for you to be able to connect to the Internet. If you are having trouble connecting please contact tech support at 1-800-205-1110.

The transition to the new servers resulted in a service outage that we regret. We apologize for any inconvenience the maintenance may have caused. Look for announcements in the coming weeks regarding the new features you'll be able to take advantage of as a result of the new servers being in place!

In the past you used your username (john) and password to connect to netINS. In order for us to switch to the new system we need you to use your email address (john@netins.net) and password instead. NOTE: Your password will NOT change as a result of this upgrade.

03-December-2001
 
The conversion to the new netINS Mail Server is continuing to cause issues with sending and receiving email. The ability to login using the proper credentials will work. For more information visit the Conversion Site.
03-December-2001

netINS is currently experiencing technical problems as a result of the conversion to the new Email server platform. These issues include dialup Internet login failure as well as a temporary email outage. We are making every effort to resolve these issues as soon as possible.

09-November-2001

During the normal maintenance window on Monday November 19, 2001 netINS will perform upgrades to our network infrastructure. During this maintenance, customers may experience interruptions with the following services.

o E-mail
o Web
o News
o Internet Access
o Shell/Telnet
o Dedicated Access

If you need assistance or have questions please contact our Technical Support group:

netINS Technical Support:
1-800-205-1110
support@netins.net

Thank you

08-November-2001

netINS has partnered with Healthology, Inc. to provide netINS users with the best health-related information available on the web. Visit the new netINS Healthology site to learn more. The site is filled with multimedia files that you can view to learn more about the medical information you are interested in.

Healthology is the leading producer and distributor of physician-generated health and medical information on the Internet. With the largest and most distinguished library of original, streaming health programs and physician-authored articles on the Web, Healthology provides online health information.

19-October-2001

The netINS servers will be down for maintenance on Thursday, October 25, 2001, from 1:00 a.m. to 7:00 a.m. The data storage devices used by those servers will undergo maintenance. All services will be unavailable during this time, including:

o Internet Access
o E-mail, both sending and receiving
o Web Browsing
o Basic and Enhanced Showcase websites
o Email services for Enhanced Showcase sites
o Usenet News
o FTP access
o Shell/Telnet access to worf.netins.net

We will make every effort to minimize the downtime of these services. We hope to have the maintenance completed by 5:00 AM, but we are reserving the entire maintenance window.

Thanks for your patience during these maintenance activities.

02-October-2001

netINS has introductory Internet training classes available at our location in downtown Des Moines. Classes are from 9:30-3:00 and include hands-on training in E-mail, WWW, and Searching. Reservations are required. Basic computer skill are a prerequisite. Call 800-546-6587 to reserve a spot. Dates available: 11/13, 11/27, 12/06, 12/13, 1/10, and 1/24.

21-September-2001

The netINS servers will be down for maintenance on Wednesday, September 26, 2001, from 1:00 a.m. to 7:00 a.m. The data storage devices used by those servers will undergo maintenance. All services will be unavailable during this time, including:

o Internet Access
o E-mail, both sending and receiving
o Web Browsing
o Basic and Enhanced Showcase websites
o Email services for Enhanced Showcase sites
o Usenet News
o Shell/Telnet Access to worf.netins.net

We will make every effort to minimize the downtime of these services. We hope to have the maintenance completed by 5:00 AM, but we are reserving the entire maintenance window.

Thanks for your patience during these maintenance activities.

21-September-2001
 
The netINS servers will be down for maintenance on Friday, September 22, 2001, from 1:30 a.m. to 3:30 a.m. All services will be unavailable during this time, including:

o Internet Access
o E-mail, both sending and receiving
o Web Browsing
o Basic and Enhanced Showcase websites
o Email services for Enhanced Showcase sites
o Usenet News
o Shell/Telnet Access to worf.netins.net

We will make every effort to minimize the downtime of these services. We thank you for your patience during these maintenance activities.

Thanks for your patience during these maintenance activities.

06-September-2001

Visit the new netINS Dedicated Internet Solutions web site at www.netINS.com to learn more about how netINS can provide you with leading edge dedicated Internet connectivity. Included is contact information, service descriptions, feature listings and MUCH more!

06-September-2001

NetINS will be perfoming router maintenance on Wednesday, September 12, 2001, from 12:01 a.m. to 4:00 a.m. All services will be intermitantly unavailable during this time, including:

o Internet Access
o E-mail, both sending and receiving
o Web Browsing
o Basic and Enhanced Showcase websites
o Email services for Enhanced Showcase sites
o Usenet News
o Shell/Telnet Access to worf.netins.net

We will make every effort to minimize the downtime of these services. We hope to have the maintenance completed by 2:00 AM, but we are reserving the entire maintenance window.

Thanks for your patience during these maintenance activities.

23-August-2001

We are pleased to announce a new service, free of charge to netINS customers. The netINS Unreal Tournament Server is now available for high speed connections! Fans of the successful Unreal gaming franchise may now log on and play with up to 15 others at a time. While access may be available to those connecting with a dialup modem, it is not recommended. Slow (56Kbps or less) connections will disrupt the gameplay for all participants, even if all others are on high speed connections.

To get access, simply point your broswer to the netINS Unreal Tournament page at:

http://netins.net/gameserver/

From there, you will need to enter your email username and password and submit. If you successfully submitted your password, you will be provided with the current IP address and password for the game server. This information will change, so it is important to stop back here often.

In addition, netINS Technical Support will not be able to assist in troubleshooting connection issues to the server or software configuration. In the event of a server outage or network downtime, Tech Support will be available to provide such information. As always, their telephone number is 1-800-205-1110.

17-August-2001

The netINS servers will be down for emergency maintenance on Wednesday, August 22, 2001, from 12:01 a.m. to 7:00 a.m. The data storage devices used by those servers will undergo maintenance. All services will be unavailable during this time, including:

o Internet Access
o E-mail, both sending and receiving
o Web Browsing
o Basic and Enhanced Showcase websites
o Email services for Enhanced Showcase sites
o Usenet News
o Shell/Telnet Access to worf.netins.net

We will make every effort to minimize the downtime of these services. We hope to have the maintenance completed by 5:00 AM, but we are reserving the entire maintenance window. This maintenance will downgrade the software in our data storage devices to a previous release of software. All attempts by the vendor to resolve our persistent e-mail problems that have existed for several weeks have been futile.

Thanks for your patience during these maintenance activities.

03-August-2001

The netINS servers will be down for emergency maintenance on Saturday, August 4, 2001, from 12:01 a.m. to 7:00 a.m. The data storage devices used by those servers will undergo maintenance. All services will be unavailable during this time, including:

o Internet Access
o E-mail, both sending and receiving
o Web Browsing
o Basic and Enhanced Showcase websites
o Email services for Enhanced Showcase sites
o Usenet News
o Shell/Telnet Access to worf.netins.net

We will make every effort to minimize the downtime of these services. We hope to have the maintenance completed by 5:00 AM, but we are reserving the entire maintenance window.

This maintenance is attempting to resolve the persistent e-mail problems that have existed for several weeks.

Should this maintenance not resolve the problems to our satisfaction, we are also reserving the maintenance window on Sunday, August 5, 2001 from 12:01 a.m. to 7:00 a.m. to down grade the software on our data storage devices to a previous (more stable) release of software.

Thanks for your patience during these maintenance activities.

16-July-2001

The netINS servers will be down for emergency maintenance on Tuesday, July 17 2001, from 2:00 a.m. to 7:00 a.m. The data storage devices used by those servers will be upgraded. All services will be unavailable during this time, including:

o Internet Access
o E-mail, both sending and receiving
o Web Browsing
o Basic and Enhanced Showcase websites
o Email services for Enhanced Showcase sites
o Usenet News
o Shell/Telnet Access to worf.netins.net
o UUCP

We will make every effort to minimize the downtime of these services. We hope to have the maintenance completed by 5:00 AM, but we are reserving the entire maintenance window.

Thanks for your patience during this maintenance activity.

11-July-2001

netINS has introductory Internet training classes available at our location in downtown Des Moines. Classes are from 9:30-3:00 and include hands-on training in E-mail, WWW, and Searching. Reservations are required. Basic computer skills are a prerequisite. Call 800-546-6587 to reserve a spot. Dates available: 08/07, 08/16, 08/21, 09/04, 09/11, 09/20, 10/02, 10/11, 10/16, and 10/25.

03-July-2001

During the normal maintenance window on Tuesday July 10, 2001 (2:00AM-4:00AM) netINS will perform upgrades to our network infrastructure. During this maintenance, customers may experience interruptions with the following services.

o E-mail
o Web
o News
o Internet Access
o Shell/Telnet
o Dedicated Access

If you need assistance or have questions please contact our Technical Support group:

netINS Technical Support:
1-800-205-1110
support@netins.net

 

Thank you

21-June-2001

The netINS servers will be down for maintenance on Thursday, June 28, 2001 from 1:00 a.m. to 7:00 a.m. The data storage devices used by those servers will be upgraded. All services will be unavailable during this time, including:

o Internet Access
o E-mail, both sending and receiving
o Web Browsing
o Basic and Enhanced Showcase websites
o Email services for Enhanced Showcase sites
o Usenet News
o Shell/Telnet Access to worf.netins.net
o UUCP

We will make every effort to minimize the downtime of these services. We hope to have the maintenance completed by 5:00 AM, but we are reserving the entire maintenance window.

Thanks for your patience during this maintenance activity.

25-May-2001

For well over a year netINS has been sending an issue of Website Compass to new subscribers. Website Compass is a magazine with interesting features about the Internet and tutorials to help new users learn to use the net. Online Website Compass is now available from a link at the bottom of our homepage. Click on the link and continue to enjoy this publication.

23-May-2001
 
During the normal maintenance operations window on Wednesday May 30, 2001 and Sunday June 3, 2001, netINS will be performing the following activity:

Maintenance to network infrastructure

The maintenance will cause temporary interruptions in service, including the following:

o E-mail
o Web
o News
o Internet Access
o Shell/Telnet
o Dedicated Access
o UUCP

All E-mail sent to you will be delivered normally, however you will not be able to access it. You may retrieve your E-mail at the end of the maintenance window.

The maintenance is part of the ongoing upgrade plans to the netINS network. Further announcements will be made as more network changes are implemented.

Unless otherwise indicated, the operations window is scheduled from 2:00 AM, to 7:00 AM.

11-May-2001

The main netINS servers will be down for maintenance on Thursday, May 17, 2001 from 2:00 a.m. to 7:00 a.m. Because these servers are in a clustered environment, all netINS services will continue to be available during the majority of this period. However, all services will have several short durations of downtime when they are relocated to one of the other cluster members. Downtimes for any of these services will be a matter of a few minutes (less than 10), with the exception of DNS. When the DNS services are moved to other cluster members, there will be a period of approximately 45 minutes of downtime to restart the DNS server. During these outages, any attempts to perform web browsing, send or receive e-mail, or read Usenet news will be disrupted. We will attempt to schedule the maintenance such that there is only one or two periods where DNS is impacted.

We expect to complete this system maintenance (adding additional memory and disk drives/swap space) during this period of time. If we are unable to complete the maintenance during this window, we will reserve the period of 2:00 to 7:00 a.m. on Tuesday, May 22 as an alternate window for the maintenance.

Thanks for your patience during this maintenance activity.

 

 

26-March-2001

netINS has introductory Internet training classes available at our location in downtown Des Moines. Classes are from 9:30-3:00 and include hands-on training in E-mail, WWW, and Searching. Reservations are required. Basic computer skills are a prerequisite. Call 800-546-6587 to reserve a spot. Dates available: 05/01, 05/10, 05/15, 05/24, 06/05, 06/12, 06/19, 06/28, 07/03, 07/19, 07/24, and 07/31.

17-January-2001

netINS has introductory Internet training classes available at our location in downtown Des Moines. Classes are from 9:30-3:00 and include hands-on training in E-mail, WWW, and Searching. Reservations are required. Basic computer skills are a prerequisite. Call 800-546-6587 to reserve a spot. Dates available: 02/01, 02/07, 02/13, 02/22, 03/01, 03/07, 03/13, 03/21, 03/29, 04/04, 04/10, 04/18, and 04/25.

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